Book A Service

Please complete this form and submit online to our contact center for registering a service booking. Please note this service is only available within the Philippines. For service requests for other countries please refer to the appropriate website.


Requests for service must include complete contact, address and unit information, as well as specific information on the service required so that we can process your request promptly; incomplete requests may results in a delay in booking your service requrest.


We will contact you within the business day of lodgement to confirm attendance for the next available schedule.


Should you have any concerns regarding your booking please call our iAssist Customer Care Hotline on (02) 863-5555.


Information

Customer reference #:
if known
Title:
First Name:
Last Name:
Company name:
Contact person:
Contact number (cell):
Contact number (landline): Local:
Contact email:
Location Information

(where unit is located)
House number:
Unit number:
Building name:
Street name:
Barangay/Subd:
District:
City:
Postal code:

Unit Information

Type of unit:
Unit model:
Warranty status:
Serial Number:
Date of purchase/installation:
For Window type - use date of purchase
For PE/Split - use date of installation

 Month:    Day:    Year:
Name of installer:

Service requirement

Type of service required:
Service problem: Dead Unit   Noisy Unit   Leaking Unit   Not cooling   Unit icing   Other  

If other, please specify:

Preferred time for attendance

First preference: Month:    Date:
Timeslot:
Second preference: Month:    Date:
Timeslot:

Reminders

* We will contact you by phone to arrange for a confirmed appointment within the day upon receiving your service request.
* The appointment is subject to the time slots available at the time of processing your service request.
* All payments must be in cash or cheque upon completion of the job, except where it is determine that your service request is covered by our product warranty.

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